Testimonials

A good news story!!!! All too often businesses provide shoddy sub-standard levels of customer service and care or after sales support. Well I found a shining example of how to my mind business SHOULD be done in the unlikeliest of places - the second hand car market!!! I bought a car recently which shortly AFTER the warranty expired, and I therefore had no legal rights; in hope rather than expectation I contacted the seller and to my amazement he recovered the car, provided a replacement while his garage investigated the problem and when the problem couldn’t be fixed he gave me a full refund, which would have put him several thousands of pounds out of pocket. And this was AFTER the warranty had expired. To say I was gob smacked at this level of service would be an understatement, particularly given that it wasn’t from a national dealership that could absorb the loss quite easily; but from a small local business I found staggering. When I thanked and asked the proprietor why he had been so helpful and had gone way over and beyond what he was legally obliged to do he said “cos it’s all about trust and reputation and that matters to me” So hope his helps spread the word that there are indeed still some people where values, morals and integrity not only exist but seem to flourish. Thanks to SJH Used Cars Bristol for an outstanding experience 👍👍

If you need a used car then go to Shaun all cars are 100% we have bought 2 cars from him now and been very happy with them he knows his stuff thanks again Shaun

Very happy with the car we purchased from Shaun. Would highly recommend buying a car from SJH Used Cars.

Bought a car from Shaun on Saturday, what a lovely man. Genuinely down to earth and helpful. I am so happy with my car and will most definitely recommend him to my friends and family and when I decide to upgrade I won’t hesitate to go and see him again. Having been ripped off in the past buying used cars both privately and from a forecourt, I have now found someone reliable and trustworthy, Thankyou so much Shaun, you have restored my faith in buying used cars 😁

I cannot rate Shaun highly enough. He was really helpful in answering all my many queries prior to buying my mondeo with him. Even delivered the car to my home for me. If you're looking to buy a used car look no further.

I bought a car from Shaun a couple of days ago and I couldn't be happier. I was a bit anxious buying a car as I've been ripped off before. Shaun was really understanding, there was no pressure and he suggested coming back with someone to have a look at the car, which is what I did. I noticed that the air con wasn't working so I messaged him and he booked me in straight away to get it regased. He's been very helpful and I would definitely buy another car from him in the future.

After buying a used Citroen from Shaun, I can definitely recommend him to anyone looking for a used car. He drove the car over to the house for me to look at and test drive without any pressure to buy, as I had no transport at the time. He is very personable and its refreshing to meet somebody who cares about his customers.

Couldn't recommend this dealership more if I tried. Went out of their way to help us get our first car, from going through the things we needed in a car and matching it with what they had available, to helping us get the best finance agreement possible. Helped us tax the car there and then and provided 24 hours insurance so that we could drive away the same day. Both the dealer and owner were amazing, friendly, compassionate and lovely. We purchased our first car and its perfect! It's in immaculate condition, 12 months Mot and valeted, it's like a brand new car and we are in love with it. Thank you so much to SJH cars, we had an amazing experience with you and will be sending all future business we can in your direction. Like

The service is brilliant! Given a lot of information, done everything on time. The car was delivered to home without any paymant/ more that 100 miles/. The owner is pleasant and honest. I visited a lot of garages, but the good service found only in SJHUSEDCARS. Thank you very much !

A lovely experience buying my car today. Shaun was great at replying to my emails about his stock. Found the car site and was greeted by a lovely gentleman, Graeme who works for Shaun part time. Not at all pushy and allowed us to view the cars on site. We test drove 2 Nissan Jukes while Graeme took my p/x car for a run out. Easy transaction and felt very comfortable while on the site. 5 star service and I drove away in my new car same day and visiting. Many thanks to both Shaun and Graeme and highly recommend them to buy a car/van from. Many thanks